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Frequently Asked Questions

What is the Wine Of The Month Club?

It's a unique gift idea where you can buy someone a membership to receive a different bottle of boutique wine every month (or treat yourself) for 3, 6 or 12 months or on going until you cancel (minimum 3 months).

Do you select a different Wine Of The Month every month?

Yes. Every month we select a different Wine Of The Month from vineyards around Australia and the world. Wine Of The Month Club selections include Chardonnay, Sauvignon Blanc, Cabernet Sauvignon, Shiraz and more.

Does the Wine Of The Month selection come in full size bottles?

Yes. 750ml bottles of wine.

Can members choose the type of wine they will receive?

Not at this stage. However we're confident you or your gift recipient will love our monthly wine club selections and will enjoy the surprise and excitement of receiving a new wine of the month every month delivered to your home or office.

What is the average RRP (per bottle of wine) members can expect to receive every month?

The average RRP (per bottle of wine) members can expect to receive every month is between $20 and $35 per bottle. Previous Wine Of The Month Club selections include http://giftofthemonthclubs.com.au/blog/?p=866.

Do you offer a satisfaction guarantee?

We're confident you or your gift recipient are going to love the majority of our Wine Of The Month Club selections, but unfortunately we cannot offer a satisfaction guarantee. However we do guarantee that we'll do our absolute best to find and select the best Wine Of The Month Club selections every month because our reputation depends on it!

Do you offer a money back guarantee?

Yes, providing you have been a member for a minimum of 3 months (due to stock purchased upfront). And if you would like to cancel after the 3 month period we would be happy (but a little sad to see you go) to issue a 100% refund on a paid in full membership for the remaining period or cancel a subscription membership. Note: Any membership cancelled in the middle of a shipping period will be effective from the next shipping period.

How long are your memberships?

There's a 3, 6 or 12 month membership available or a Monthly until I cancel (minimum 3 months) option.

If I buy it for a gift, do you include a message?

Yes, if you choose this option. When completing your purchase you'll have the option of sending an e gift card with the first delivery only or with every delivery there after. And for corporate gifts, companies can add their logo with every card, which is a great way of reminding the gift recipient of your recognition for effort, achievement, loyalty and support. And if you want it to be a surprise, simply add "your email" instead of the gift recipient email which will give you the option of printing or forwarding the card to the gift recipient at a later time.

When will the monthly shipments arrive?

Shipments arrive the 4th week of every month (and sometimes a few days later depending on Australia Post).

How is your wine packaged?

All of our wine deliveries are sent in specially designed packaging to prevent breakage or spoilage to ensure fresh and safe delivery.

Can you ship to PO boxes, business and residential addresses?

Business and residential addresses only (no P.O Boxes). Delivery is not available in Northern Territories and due to Dry Area restrictions cannot be delivered to alcohol restricted postcodes in Queensland including 4871, 4876, 4605, 4830, 4825, 4713, 4816, 4874, 4873.

Can you ship outside of Australia?

Unfortunately not at this stage. Australia wide only.

How can I pay for my order?

Online or over the phone. All payments are made through our payment provider Paypal including Visa, MasterCard, American Express and Maestro.

Do members of the Wine Of The Month Club have to be 18?

Yes! Membership to the Wine Of The Month Club is restricted to Australian residents aged 18 years of age or older and a signature is required on delivery.

How can I reach you?

Support is available Monday to Saturday. All support emails will be responded to within a 3 hour period. 
Email: support@giftofthemonthclubs.com.au

 

We're bringing Gift Of The Month Clubs to Australia!

Find unique gift ideas for Birthday gifts, Corporate gifts, Engagement gifts, Wedding gifts, Anniversary gifts, Thankyou gifts, Gifts for her, Gifts for him, Baby gifts, Gifts for friends, family and every other type of celebration! Join for 3, 6, 9 and 12 months and we'll send you're gift with a personal message every month. And what better way to start than with a Champagne Of The Month Club! It's the gift that keeps on giving..

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We're bringing Gift Of The Month Clubs to Australia!